TERMS & CONDITIONS

Last Updated: 10 September 2026

Welcome to Ashriva. These Terms & Conditions govern your access to and use of ashriva.co, and your purchase of products from Ashriva. By accessing or using our website or placing an order through it, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use the website or place an order.

1. ABOUT ASHRIVA

The website ashriva.co is owned and operated by Ashriva. Ashriva is a devotional brand offering thoughtfully created products, including Likhit Japa journals and related devotional products. Throughout these Terms & Conditions, “Ashriva”, “we”, “us”, and “our” refer to Ashriva.

2. USE OF OUR WEBSITE

You may use our website only for lawful purposes and in accordance with these Terms & Conditions. You agree not to use the website for any unlawful or fraudulent purpose, attempt to gain unauthorised access to the website or its systems, interfere with the operation or security of the website, copy, reproduce, modify, distribute, or commercially exploit website content without our prior written permission, or use our website or its content in a way that infringes the rights of Ashriva or any third party. We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms & Conditions have been violated.

3. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed on our website are accurate and up to date. However, colours and appearance may vary slightly depending on your device or screen. We reserve the right to correct errors or inaccuracies, update product information, modify or discontinue products, and change prices without prior notice. Such changes will not affect an order that has already been accepted and confirmed, except where required by applicable law.

4. PRICING

All prices displayed on the website are in Indian Rupees (₹) unless otherwise stated. The applicable price will be the price displayed at the time you place your order. Where applicable, taxes, delivery charges, discounts, or other charges will be displayed during the checkout process. Ashriva reserves the right to correct pricing errors. If a product has been listed at an incorrect price due to an error, we may contact you before processing the order and provide you with the option to confirm the order at the correct price or cancel it.

5. ORDERS

Placing an order through our website constitutes an offer to purchase the selected product(s). After you place an order, you may receive an order confirmation acknowledging that we have received your order. An order is considered accepted by Ashriva when we confirm that the order has been accepted for processing. We reserve the right to refuse or cancel an order in circumstances including product unavailability, pricing or listing errors, payment-related issues, suspected fraudulent or unauthorised transactions, incorrect or incomplete order information, or circumstances beyond our reasonable control. If we cancel an order after payment has been received, the applicable amount paid for the cancelled order will be refunded through the relevant payment method, subject to applicable payment-processing procedures and applicable law.

6. PAYMENT

Payments may be made through the payment methods made available on our website at the time of purchase. Payment transactions may be processed through third-party payment service providers. You agree to provide accurate and complete information necessary to process your payment and order. Ashriva does not guarantee the availability of every payment method at all times.

7. SHIPPING AND DELIVERY

Orders will be shipped to the delivery address provided by you at the time of purchase. Delivery timelines displayed on the website are estimates and may vary depending on factors including location, courier operations, weather, public holidays, and circumstances beyond our reasonable control. You are responsible for providing a complete and accurate delivery address and contact information. For detailed information regarding shipping and delivery, please refer to our Shipping Policy.

8. REPLACEMENTS

If a product arrives damaged, defective, incorrect, or otherwise qualifies for replacement under our Replacement Policy, you may contact us within the applicable timeframe specified in our Replacement Policy. Replacement requests are subject to the conditions and procedures set out in that policy. Ashriva does not offer a general return facility unless otherwise required under applicable law. Please refer to our Replacement Policy for complete details.

9. INTELLECTUAL PROPERTY

All content appearing on ashriva.co, including but not limited to the Ashriva name and branding, logos and trademarks, product photographs, illustrations, journal designs, text and written content, graphics, website design and layout, and other original creative materials, is owned by or licensed to Ashriva and is protected by applicable intellectual-property laws. You may access and use the website for your personal, non-commercial purposes. You must not reproduce, copy, modify, publish, distribute, sell, licence, or commercially exploit Ashriva's intellectual property without our prior written permission.

10. USER-GENERATED CONTENT

If Ashriva provides features allowing customers to submit reviews, photographs, testimonials, comments, or other content, you remain responsible for the content you submit. By submitting content, you confirm that you have the necessary rights and permissions to submit it, that the content does not infringe the rights of another person or organisation, and that the content is not unlawful, defamatory, abusive, misleading, or otherwise inappropriate. By submitting content to Ashriva, you grant Ashriva a non-exclusive, royalty-free right to use, reproduce, display, and publish that content for legitimate business and promotional purposes, subject to applicable law. Ashriva reserves the right to remove content that violates these Terms & Conditions or that we reasonably consider inappropriate.

11. THIRD-PARTY SERVICES AND LINKS

Our website may use or provide access to third-party services, including payment, shipping, communication, technology, or other service providers. Third-party services operate according to their own terms and policies. Ashriva is not responsible for the independent practices, availability, content, or policies of third-party services. Our website may also contain links to external websites. These links are provided for convenience, and Ashriva does not control or endorse every external website.

12. WEBSITE AVAILABILITY

We make reasonable efforts to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from viruses or other harmful components. Access to the website may occasionally be suspended or restricted for maintenance, updates, technical issues, security reasons, or circumstances beyond our reasonable control.

13. DISCLAIMER

To the maximum extent permitted by applicable law, Ashriva provides the website and its content on an “as available” basis. We do not guarantee that all information on the website will always be complete, accurate, current, or free from errors. Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.

14. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Ashriva shall not be responsible for indirect, incidental, special, consequential, or other losses arising from your use of the website or inability to use the website. This does not limit any rights or remedies that cannot legally be excluded under applicable law. Nothing in these Terms & Conditions is intended to exclude or limit liability for fraud, wilful misconduct, or any other liability that cannot legally be excluded or limited.

15. INDEMNITY

To the extent permitted by applicable law, you agree to indemnify and hold Ashriva harmless from claims, losses, liabilities, damages, and reasonable expenses arising from your unlawful use of the website, violation of these Terms & Conditions, or infringement of the rights of Ashriva or any third party.

16. CHANGES TO THESE TERMS

Ashriva may update these Terms & Conditions from time to time to reflect changes to our website, products, services, business practices, or applicable laws. The updated version will be published on this page with a revised Last Updated date. Your continued use of the website after updated Terms & Conditions have been published constitutes acceptance of the updated terms, to the extent permitted by applicable law.

17. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the courts having appropriate jurisdiction in India. Nothing in this section limits any consumer rights or remedies available to you under applicable law.

18. CONTACT US

If you have any questions regarding these Terms & Conditions, you may contact us at:

Ashriva
Email:
Website: ashriva.co